Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
Orders will be processed and shipped within 10 business days, except in cases of force majeure.
- Shipping Abroad:
Shipping fees vary according to country of destination. The fees will be shown to the Customer as they check out and before purchase confirmation. When Customer selects a Country of destination that differs from US, shipping fees will be automatically updated.
Please note that delays may occur due to weather, availability, or other unforeseen circumstances
SHIPPING GUIDELINES
All shipping charges listed below are based on FedEx Ground delivery and will arrive within 2-7 business days.
We guarantee delivery only to the address you provide. Shipments that you re-direct and shipments to incorrect or incomplete addresses cannot be guaranteed to deliver on time. We do not deliver to P.O. boxes.
SHIPPING CHARGES
Free shipping is offered on all FedEx Ground orders over $79.
Standard Shipping
Orders with a final subtotal from $0 – $78.99 ship with a flat-rate of $10.00 per address.
FedEx Ground Delivery: 2-5 business days
Add $15 per address.
Second Day Delivery
Add $30 per address.
Next Day Air
Add $50 per address
Returns
Please email returns@abatonbros.us to get return authorization and approval with the following information to process your return. (If this information is not included, we will be unable to process your return.)
Full name and address
Phone number
E-mail address
Original Order Confirmation Number
Your reason for returning the merchandise
Customer must specify if they want the funds returned to their account, or if they would like to substitute another item
Please return the merchandise to:
Abaton Corporation
276 5th Avenue
Ste 704 7th floor
New York, New York 10001
Phone: 646 329 6711
Cell-phone: 001 917 861 2017
Email: usa@abatonbros.us
Any package that has not been received by Abaton Corporation and tracking information is not provided, will be the sole responsibility of the shipper.
Please allow up to 14 business days to process your return or exchange.
If your package is returned to Abaton Corporation marked as “refused”, “unclaimed”, or “undeliverable”, and you would like to have it re-shipped, we will unfortunately need to charge a $10 re-shipping fee.
Upon receipt of the notice ABATON CORPORATION’S Customer Service shall open a file for the management of the returned Products and communicate to the Customer the instructions relevant to the return of the Products, which shall take place through the courier indicated by ABATON CORPORATION.
The right of cancellation is subject to the following conditions:
A Product is purchased in its entirety; therefore, if the Product is composed of multiple components or parts the cancellation may not be exercised only on a part of the purchased Product.
For all cancellations, Abaton shall refund the Customer the full amount of the returned Products, including shipping expenses, if any, within 14 days from the date in which the notice of cancellation was received. ABATON CORPORATION will withhold the payment of the reimbursement until the actual receipt of the Products.
In order to receive a full refund, the item must be unused, unopened and in its original and undamaged packaging (including unopened cellophane wrap where applicable). The Products shall be returned in the same box in which they were received.
The right of cancellation is excluded in the following cases:
– orders of tailored or clearly personalized Products;
– orders of Products which are likely to deteriorate or expire rapidly;
– orders of sealed Products which are not suitable to be returned for hygienic reasons or connected to the protection of health or that have been opened after the delivery.
With reference to the above cases where the cancellation right is excluded, the Customer is aware and agrees that among the Products that “are likely to deteriorate or expire rapidly” are included both all food Products (including wines, spirits and beverages) and cosmetics, because the features and qualities of these types of Products are subject to change even as a result of improper storage. Therefore, for reasons of hygiene and for the protection of Customers, the right of withdrawal applies only to Products purchased on the Website that may be returned to ABATON CORPORATION and remarketed without danger to the health of the consumers (e.g. books, gadgets, etc.).